Dispute Resolution (including disputes with neighbours)

Common disputes with neighbours often involve issues such as:

• Party Wall Disputes: Neighbours may object to work affecting a shared wall or boundary or work near a shared wall or boundary.

• Noise Complaints: Prolonged or excessive noise during construction can lead to tension.

• Boundary Disputes: Neighbours may disagree on where the property boundary lies, particularly when new fences or extensions are involved.

• Access Issues: A neighbour may refuse to grant access to their land for essential work, like scaffolding or repairs.

Disputes with contractors can involve a range of issues, such as:

• Unfinished or Substandard Work: The contractor may leave work incomplete or not meet the expected standard of quality.

• Unexpected Additional Charges: Builders may claim that certain elements weren’t included in the original quote, leading to unexpected costs.

• Project Delays: The contractor may fail to complete the project on time, which could lead to further costs or inconvenience.

• Contract Breaches: The contractor might not adhere to the terms of the contract, such as agreed payment schedules or project specifications.

Our approach focuses on resolving disputes quickly and efficiently to avoid escalation. We:

• Mediate: We act as a neutral third party to facilitate discussions between you and the neighbour or contractor to find a resolution.

• Review Contracts and Agreements: We examine the contract or any agreements to determine if obligations have been met or if terms have been breached.

• Propose Solutions: After understanding both sides, we suggest practical solutions that could involve project adjustments, cost renegotiations, or compensation.

• Keep the Project Moving: Our goal is to resolve the issue while ensuring that the project continues smoothly and relationships remain intact.

Our aim is to avoid legal action, as it can be time-consuming and expensive. Most disputes can be resolved through negotiation and mediation. However, if all else fails and legal action is necessary, we can guide you through the process and help you prepare the necessary documentation for court proceedings, although we do not represent you legally in court.

Many disputes can be prevented with proper planning and clear communication:

• Set clear expectations from the start by having a comprehensive contract and detailed specification.

• Maintain open communication with neighbours and contractors throughout the project to address concerns early.

• Party Walls – comply with the party walls legislation.

• Regular monitoring of the project can catch potential problems before they escalate, helping to resolve issues before they become disputes.